Contact GSK New Zealand

GlaxoSmithKline New Zealand consists of two divisions. The Pharmaceutical Division supplies medicines that require a prescription from your doctor. The Consumer Healthcare Division supplies medicines that you can buy ‘over the counter’ at your pharmacy or supermarket, such as Panadol, plus an extensive range of oral care (eg Macleans and Sensodyne) and nutritional drink products (eg Ribena and Lucozade).

Adverse events involving GlaxoSmithKline products should be reported to GSK Medical Information on 0800 808 500.


Product information on prescription medicines

The Prescription medicine pages contain information on GSK prescription medicines. Here you will find information about what is in a product, what it is used for, and any potential side effects.

If you are a patient and have specific questions regarding any GlaxoSmithKline prescription medicines, please first consult your doctor or other healthcare professional.

As product information and availability varies from country to country, we are able to respond to New Zealand enquiries only.

We cannot answer questions on prescription medicines through this website or via email.

For product information regarding GSK prescription medicines, please call GSK New Zealand Medical Affairs on 0800 808 500 (within New Zealand) or +64 09 367 2900. Contact details for countries other than New Zealand can be found at


Product information on Consumer Healthcare products

The Consumer Healthcare product pages contain information on GSK consumer Healthcare products. For additional information on any of these products, please call the Consumer Healthcare Customer Services Department on 0800 540 144 (within New Zealand) or +64 9 573 1740.


Employment opportunities

If you are interested in a career at GSK New Zealand please check our Working at GSK page.

Please only express your interest if you are interested in a role in Sales, Marketing, Finance, Human Resources or Clinical Research. Your details will be held on file for a period of six months and you may be considered for any suitable vacancy that may arise during that period.


Media enquiries

For the Pharmaceutical Division:
For all media enquiries regarding GSK New Zealand's Pharmaceutical Division, please telephone +64 9 367 2900. 

For the Consumer Healthcare Division:
For all media enquiries regarding GSK New Zealand's Consumer Healthcare Division, please telephone +64 9 573 1740.

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New Zealand


Level 11, Zurich House,
21 Queen Street,
Auckland 1010

Mailing address:

Private Bag 106600
Downtown Auckland

Map of Downtown carpark

Phone & fax:

Pharmaceutical Division
Tel: 0800 808 500 or
+64 9 367 2900
Fax: +64 9 367 2910

Consumer Healthcare Division
Tel: 0800 804 040 or
+64 9 367 2970
Fax: +64 9 376 2970

Accounts Payable

For supplier accounts and invoice enquiries:
Email Queries and Statements to:
Email all invoices to:

Phone: 0800 650 888

If your accounts payable query has not been resolved to your satisfaction:

Credit Services (Accounts Receivable)

For enquiries regarding payment to GSK:
Phone: +61 3 9721 4368



Terms and Conditions of sale